Privacy Policy

This Privacy Policy explains how Salaz Consulting LLC (DBA Salaz Home Services, "we", "us") collects, uses, discloses, and safeguards your information when you visit https://salazconsulting.com or request our services.

1. Information we collect

Information you provide: name, address, phone, email, property zip, service interest, and any details you submit through our estimate form, by phone, or by email.

Automatic information: IP address, browser type, device, pages viewed, referring URL, and cookies (see our Cookie Policy).

2. How we use your information

• Respond to estimate requests and schedule appointments
• Provide, schedule, and warranty roofing and HVAC services
• Process payments and financing applications via our lender partners
• Send service reminders, warranty notices, and (with consent) seasonal promotions
• Comply with legal obligations and resolve disputes
• Improve our website and marketing through anonymized analytics

3. Sharing your information

We do not sell or rent your personal information. We share data only with: (a) our service technicians and project managers; (b) lender partners (Service Finance, GreenSky) when you apply for financing; (c) insurance carriers when assisting with claims, with your authorization; (d) software vendors that operate our scheduling and accounting systems under written confidentiality agreements; and (e) authorities when required by law.

4. Your rights (CCPA / GDPR)

Colorado, California, and EU/UK residents may request access to, correction of, or deletion of personal information. To exercise these rights, email bing@salazconsulting.com or call +1 (816) 896-5400. We respond within 30 days.

5. Data security

We use industry-standard administrative, technical, and physical safeguards. Payment data is processed by PCI-DSS-compliant lender platforms; we do not store full card or bank-account numbers on our systems.

6. Data retention

We retain customer records for 10 years after the last service date to support warranty claims and tax/insurance audits, then securely delete them.

7. Children

Our services are not directed to individuals under 18, and we do not knowingly collect data from children.

8. Updates

We may update this policy. The "last updated" date at the top reflects the most recent revision. Material changes will be announced on our home page for at least 30 days.

9. Contact

Salaz Consulting LLC, 1610 Little Raven St, Denver, CO 80202, USA · bing@salazconsulting.com · +1 (816) 896-5400